Privacy policy

Last updated: November 27, 2025

AmaraZenith operates this store and website, along with all connected content, features, tools, products, and services, to bring you a thoughtful and streamlined shopping experience (the “Services”). Our store runs on Shopify, which allows us to deliver these Services to you seamlessly. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, use our Services, make a purchase, or interact with us in any way. If any provision in our Terms of Service conflicts with this Privacy Policy, the terms in this Privacy Policy take precedence regarding how we collect, process, and disclose your personal information.

Please read this Privacy Policy closely. By accessing or using any part of the Services, you are acknowledging that you have read and understood how your information is handled as described below.

Personal Information We Collect or Process

When we refer to “personal information,” we mean any information that identifies you or can reasonably be linked to you or another individual. This does not include anonymized or de-identified data that cannot be traced back to you. The specific categories of personal information we collect depend on how you interact with our Services, where you live, and what is permitted by applicable laws. The types of information we may collect or process include, but are not limited to, the following:

  • Contact details — such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information — including credit or debit card details, payment account numbers, payment confirmations, transaction information, and other relevant payment data.
  • Account information — including your username, password, security questions, preferences, and saved settings.
  • Transaction information — such as items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, along with your transaction history.
  • Communications with us — including any information you share when contacting our customer support team or otherwise communicating with us.
  • Device information — such as details about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information — including data about how and when you navigate or interact with the Services.

Personal Information Sources

We may gather personal information from several sources:

  • Directly from you — when you create an account, use or visit our Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services — this includes information collected from your device when you interact with our products, services, or websites, as well as through cookies and similar tracking technologies.
  • From our service providers, when we partner with third-party vendors who collect or process your personal information on our behalf to enable certain services or technologies.
  • From our partners or third parties — including information shared by our business partners or other external entities.

How We Use Your Personal Information

Depending on how you engage with us and which of the Services you use, we may use your personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to: Deliver the Services to you, including fulfilling orders, processing payments, and handling returns or exchanges. Remember your preferences and interests, such as the products you’ve looked at or added to your cart. Notify you about your account activities, including order confirmations, updates, and other service-related communications. Personalize your shopping experience by suggesting products based on your previous purchases or interactions. Manage and maintain your account, arrange for shipping, and facilitate returns and exchanges. This may also include using your information to improve and optimize the Services we offer.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as: Sending you promotional communications via email, SMS, or postal mail. Showing you personalized advertisements for products or services, both on our website and across other platforms, based on your previous purchases or browsing activity. This helps us keep you informed about products and promotions that may be of interest to you.
  • Security and Fraud Prevention. We use your personal information to ensure a secure and reliable shopping experience. This includes verifying your account, processing secure payments, and detecting or investigating any fraudulent, illegal, unsafe, or malicious activity. Our goal is to protect both your personal safety and the security of our services. If you choose to register an account with us, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or any other access details with anyone.
  • Communicating with You. We use your personal information to respond to customer inquiries, offer effective support, and maintain an ongoing business relationship with you. This ensures we can assist you promptly and meet your needs efficiently.
  • Legal Reasons. We may also use your personal information to comply with applicable laws or respond to legitimate legal requests, such as those from law enforcement or government agencies. This includes investigating or participating in civil legal proceedings, litigation, or other legal matters, as well as enforcing or investigating violations of our terms of service or policies.

How We Disclose Personal Information

In certain situations, we may share your personal information with third parties for legitimate purposes, in line with this Privacy Policy. These circumstances may include:

  • Service Providers – We may share information with Shopify, vendors, and other third-party service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
  • Business and Marketing Partners – Your information may be shared with business and marketing partners to deliver marketing services or personalized advertisements. For example, Shopify enables us to provide tailored advertising with third-party services based on your online activity across different merchants and websites. These partners will handle your data according to their own privacy policies. Depending on your location, you may have the right to opt out of such uses for targeted advertising. You can exercise these rights [here].
  • With Your Consent – We may share information when you specifically request or consent to it, such as for product delivery, social media integrations, or login features.
  • Affiliates and Corporate Group – Information may be shared with our affiliates or within our corporate group as needed.
  • Legal, Safety, or Business Transactions – We may disclose information to comply with legal obligations (such as subpoenas or search warrants), to enforce our terms of service or policies, to protect the Services and our rights, or in connection with a business transaction such as a merger, acquisition, or bankruptcy.

Relationship with Shopify

Our Services are hosted on Shopify, which collects and processes personal information regarding your use of the Services to provide and enhance your experience. Any information you submit through the Services may be transmitted to Shopify and shared with third parties, including those located outside your country, to help deliver and improve the Services. To support the growth, protection, and enhancement of our business, we use certain Shopify features that combine data from your interactions with our Store, other merchants, and Shopify itself. In these cases, Shopify is responsible for processing your personal information and handling requests related to your privacy rights concerning these features. To learn more about how Shopify uses your personal information and the rights available to you, please review the Shopify Consumer Privacy Policy. Depending on your location, you may also exercise specific privacy rights through the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties. If you click on or visit these sites, please review their privacy, security policies, and terms of use. We are not responsible for the privacy practices or security of these third-party sites, nor for the accuracy, completeness, or reliability of information on them. Information you provide on public or semi-public platforms, including third-party social media, may be visible to others and used beyond our control. Inclusion of such links does not imply endorsement of the content, owners, or operators of those platforms, except where explicitly stated on our Services.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us using the details provided below to request its deletion. As of the effective date of this Privacy Policy, we are not aware of any instance in which we have “shared” or “sold” (as defined by applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please understand that no security system is completely impenetrable, and we cannot guarantee absolute security. Additionally, please note that any information you send to us may not be fully secure during transit. To protect your sensitive or confidential information, we strongly recommend using secure communication channels when contacting us. We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable policies and contracts.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may only apply in certain situations. In some cases, we may decline your request, as allowed by law.

  • Right to Access / Know: You may request access to the personal information we hold about you.
  • Right to Delete: You may request that we delete your personal information from our records.
  • Right to Correct: You may request that we correct any inaccurate personal information we have about you.
  • Right of Portability: You may request a copy of the personal information we hold about you and ask us to transfer it to a third party, subject to certain conditions and exceptions.
  • Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on your location, you may have the right to opt out of the "sale" or "sharing" of your personal information, or to opt out of processing your information for targeted advertising purposes, as defined by applicable privacy laws. You can exercise your opt-out rights here. If you visit our website with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt out for the device and browser you use. If we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. Learn more about GPC at globalprivacycontrol.org. Please note that other "Do Not Track" signals from your browser or device may not be recognized.
  • Managing Communication Preferences: We may send you promotional emails, but you can opt out at any time by using the unsubscribe link included in our emails. If you choose to unsubscribe, we may still send you non-promotional emails, such as those related to your account or orders.
  • Additional Rights for UK and EEA Residents. If you reside in the United Kingdom or the European Economic Area (EEA), and subject to the exceptions and limitations under local law, you may have additional rights regarding your personal information, including:
  • Objection to Processing and Restriction of Processing: You may have the right to request that we stop or limit our processing of your personal information for specific purposes.
  • Withdrawal of Consent: If our processing relies on your consent, you have the right to withdraw it at any time. Please note that withdrawing your consent does not affect the lawfulness of any processing carried out before the withdrawal.

You can exercise these rights either through the options provided within our Services or by contacting us directly using the contact information below. To learn more about how Shopify uses your personal information and the rights you may have related to data processed by Shopify, please visit Shopify Privacy--here.

We will not discriminate against you for exercising any of your rights. In some cases, we may need to verify your identity before processing your request, as permitted or required by law. You may also designate an authorized agent to make requests on your behalf. If doing so, we will require proof that you have authorized the agent, and we may still need you to verify your identity directly with us.

Complaints

If you have any concerns about how we handle your personal information, please contact us using the details below. Depending on your location, you may also have the right to appeal our response or lodge a complaint with your local data protection authority. For residents of the EEA, a list of relevant supervisory authorities can be found here.

International Transfers

Please note that we may transfer, store, and process your personal information outside of the country where you reside.

When transferring personal information out of the European Economic Area (EEA) or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved contracts, unless the destination country has been recognized as providing an adequate level of protection under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. The revised Privacy Policy will be posted on this website, the “Last Updated” date will be updated, and notice will be provided as required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise any of your rights, please contact us at:

Email: hxhelp2025@gmail.com

Address: 

For applicable data protection laws, we are the data controller of your personal information.